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The Complete FOH Operations Pack

The only toolkit you'll ever need to run a restaurant that practically runs itself.

Over 25 fully customizable documents and tools covering everything from hiring, onboarding, and training, to compliance, legal protections, team leadership, running daily operations, and more.

What's included:

What's Included

Over 25 fully customizable documents and tools covering everything from hiring, onboarding, and training, to compliance, legal protections, team leadership, running daily operations, and more.

Save hours of time and stress writing and structuring from scratch. 

Fully customizable, ready-to-use documents that form an entire FOH system.

Over $8,000 worth of time, strategy, and system-building — for less than the cost of one bad hire.

Get the full system for $499.

27 documents that streamline and standardize your operation, so you can step back, or scale, with confidence.

Restaurant Interior

What's Included

Hiring essentials to build your dream team.

Hiring & Recruitment Tools

Equip Restaurant Managers with a complete set of tools to guide them through every stage of the hiring process. Designed to reduce stress, save time, and raise the bar on consistency — this pack empowers managers to make smarter hiring decisions and build stronger teams from the start.

FOH Hiring Guide

22-page guide

Step-by-step instructions for sourcing candidates, interviewing, communicating professionally, and making smart hiring decisions.

Staffing Needs Worksheet

3-page worksheet

Clarify schedule gaps, roles, culture fit, must haves, and deal-breakers, before posting jobs or contacting candidates.

Interview Template

4-page framework

Collect detailed availability, let candidates know what to expect working for you, ask intentional, practical questions, and debrief on red/green flags post-interview.

Resume Tracker

Excel database

Excel database for easy candidate tracking & status updates. Find details on how to best utilize this in the Hiring Guide.

Restaurant interview template, structured questions and notes to assess candidates consistently
Restaurant staffing needs worksheet, template to define roles, must-haves, and hiring priorities
Restaurant hiring worksheet, printable tool to clarify requirements and avoid rushed decisions
Restaurant hiring guide template, end-to-end system for building a strong FOH team
FOH hiring guide template for restaurant managers, downloadable word document
Restaurant FOH interview template, downloadable word doc, customizable, help streamlin hiring
restaurant front-of-house staffing needs worksheet template to clarify hiring needs and make smart hiring decisions
FOH hiring guide for restaurant managers, from sourcing candidates to extending job offers, downloadable word document
restaurant hiring guide to help managers make smart hiring decisions, downloadable manual

Everything you need to onboard & train consistently and professionally.

Onboarding & Training Systems

Structured, consistent FOH onboarding and new hire training made simple — so you can start out on the right foot, every time. Everything your managers need to welcome and set up new hires, establish expectations, and train with clarity and consistency.

Onboarding Guide

8-page guide

Step-by-step instructions for welcoming and setting up new hires from the moment they accept your offer, to getting their paperwork, and completing their first orientation shift.

Onboarding Checklist

Printable checklist

Help your hiring manager stay organized when onboarding new FOH staff, ensuring nothing gets missed.

Orientation Handbook

12-page manual

A complete framework to welcome and orient new hires. Set expectations and establish a consistent, professional standard from day one.

Training Guide

7-page guide

Step-by-step instructions for training your new hire, including how to determine a training plan, sample training rotations, how to administer a Food & Drink Test, and what to do if it doesn't feel like the right fit.

Service Training Manual

28-page manual

A comprehensive FOH training framework that outlines responsibilities, expectations, and troubleshooting for the five core FOH roles: host, expo, takeout, server, and bartender. Also includes liquor compliance, handling guest complaints, and team communication.

Food & Drink Tests (2)

7-page & 10-page templates

Evaluate menu knowledge, service awareness, and training readiness with these two multiple choice tests. Designed for new hires, but adaptable for any experience level, this pack includes a test for host, expo, and takeout staff, and one for servers and bartenders.

FOH onboarding guide, step-by-step resource to organize and manage the new hire process
Restaurant onboarding manual, structured instructions for training and staff integration
Onboarding and training guide, clear framework for welcoming and preparing new employees
Restaurant onboarding and training guide for restaurant managers, downloadable Word template
FOH onboarding guide, step-by-step resource to organize and manage the new hire process
Restaurant onboarding manual, structured instructions for training and staff integration
Onboarding and training guide, clear framework for welcoming and preparing new employees, downloadable template
FOH new hire guide, comprehensive instructions to streamline onboarding and early training
Restaurant onboarding resource, editable guide to support smooth, consistent staff setup

Tools that set your managers up for success.

Management & Leadership Resources

Equip your managers with the tools they need to lead confidently, manage people effectively, and keep operations running smoothly.

Restaurant Manager Training Manual

64-page manual

A complete framework that covers every aspect of running your restaurant, including how to be a great leader. From team management, professional conduct, and workplace culture, to service standards, compliance, safety, admin, and everything in between — you can assure consistency across every manager, every location, every time.

FOH Supervisor Training Manual

43-page manual

Whether your FOH supervisors are shift leads or assistant managers, equip them with everything they need to know about stepping into leadership. From leading the floor, team management, and service standards, to compliance, safety, conduct, and assisting the RM — you can assure consistency across every supervisor, every location, every time.

Staff Meeting Guide
& Agenda Template

5-page guide + template

Equip your managers with a clear, professional system for running effective staff meetings. Includes a 5-page manager's guide on how to plan, schedule, and execute great meetings — and a plug-and-play agenda template to help with engagement and accountability. Designed for FOH or joint FOH-BOH meetings, but easily adaptable for BOH.

Employee 1-on-1 Meeting Template

4-page template

Strengthen communication, build trust, and improve performance. This ready-to-use employee 1-on-1 meeting template helps your managers run consistent, productive check-ins with their team — boosting morale, reducing turnover, and creating a stronger team culture.

Restaurant manager training manual, complete guide to leadership, culture, and operations
Restaurant manager training manual template, table of contents page example, downloadable word document
Restaurant manager training manual template, table of contents page example, customizable manual for purchase
Training manuals and business templates by SAMANTHA to help you scale your business with confidence
Restaurant staff meeting guide for structured, purposeful meetings, downloadable template
Ready-to-use restaurant templates to streamline operations and help you scale your business
Restaurant one-on-one meeting template, editable form for feedback and performance discussions
restaurant manager training manual, comprehensive guide, downloadable word template
Restaurant manager manual, complete guide to leadership, culture, and operations
restaurant employee-manager one-on-one meeting printable and editable template, word document download
FOH staff meeting toolkit, guide and agenda for structured, purposeful meetings

Documents that protect your business and help prevent disputes.

Compliance, Documentation & Legal Protections

Protect your business, help ensure compliance, navigate difficult situations with clarity, consistency, and professionalism — while setting your team up for success. 

Don't wing it when it comes to compliance, executing disciplinary action, or hiring someone to run your restaurant. These systems can help you avoid costly disputes, misunderstandings, and mistakes, before they happen.

Disclaimer:

These templates are provided for general business use only and do not constitute legal advice. Employment, liquor, and health laws vary by region; as such, you must review and adapt these documents to ensure compliance with your local requirements and regulations.

Employee Conduct & Compliance Agreement (ECCA)

26-page policy agreement

Protect your business, set clear expectations, and reduce risk from day one. Includes clear, industry standard policies on workplace conduct, attendance, scheduling, substance use, alcohol service, and more — as well as confidentially, non-solicitation, and non-disclosure agreements for added protection. Hold staff accountable with signed agreements and clear documentation, while helping protect your business from costly misunderstandings, disputes, and compliance failures.

Restauant Manager Job Offer Letter + Employment Contract

Offer letter template & 7-page contract

Establish credibility and avoid disputes before they happen by locking in clarity on pay, scheduling, vacation, sick leave, overtime, and more, from day one. Make a polished first impression by extending a formal job offer, then protect your business further with an employment contract that covers responsibilities, benefits, probation and termination, confidentiality, intellectual property, non-solicitation, and more.

Employee Written Warning Form

3-page framework

Handle sensitive issues with confidence and consistency — and help your managers do the same. This comprehensive template helps you document performance or conduct concerns in a professional, consistent way, while protecting your business and supporting accountability and growth.

Employee Termination Letter

2-page template

Handle employee terminations with professionalism, clarity, and respect. This template provides a structured, consistent way to document and communicate end of employment — helping you, and your managers navigate a difficult part of leadership, while helping to maintain dignity for all parties.

Restaurant employee conduct agreement template, comprehensive policies with sign-off pages
Confidentiality agreement, restaurant employee conduct and compliance agreement template
Restaurant manager employment contract, downloadable template, word document
Word templates to improve restaurant operations
Restaurant employee warning form, structured documentation for addressing performance issues
Restaurant business templates to help you streamline operations
Written warning template, editable tool for accountability and compliance
restaurant employee conduct and compliance agreement for new hires, downloadable word template
restaurant manager employment contract to protect your business and clarify expectations, pay, and more
Employee warning form, structured documentation for addressing performance issues
restaurant employee termination letter to offoard professionally and with confidence, downloadable template

Tools that streamline operations & hold staff accountable.

Daily Operations & Admin Tools

Stay organized and provide your managers and staff with the tools they need to keep your restaurant running smoothly, and consistently.

Liquor, Beer & Wine Inventory Sheet

Printable Excel sheet

Track product details, set pars, record quantities on hand, and note what needs to be ordered.

Liquor Vendor Contacts Directory

Printable directory

Liquor, beer & wine vendor directory template, including order contacts, order-by days, and delivery schedules.

FOH Supplies Inventory Sheet

Printable Excel sheet

Track FOH supplies, set pars, record quantities on hand, and note what needs to be ordered.

Opening & Closing Duties Checklists

2 printable Excel sheets

Keep your team organized, accountable, and on top of daily duties & tasks — so nothing gets missed and your restaurant runs smoothly from open to close.

Daily Deep-Cleaning Checklist

Printable Excel sheet

Go the extra mile and ensure your restaurant maintains a high standard of cleanliness — and give your staff a clear system to help keep it that way.

Staff Availability Tracking Sheet

Printable Excel sheet

A simple organizational tool to help managers store staff availability and scheduling preferences accessibly, and with ease.

Restaurant liquor inventory sheet, downloadable excel template, printable
Restaurant front-of-house supplies inventoy sheet template, downloadable excel sheet
Restaurant daily deep-cleaning duties checklist, downloadable excel template
Word templates by SAMANTHA for business growth and streamlining operations
Restaurant daily opening and midday duties checklist, downloadable excel template
Downloadable business template by SAMANTHA
Instant download Word templates by SAMANTHA for business growth
Restaurant evening and closing duties checklist, front-of-house, downloadable excel template
FOH inventory toolkit, editable sheets to track supplies, liquor, and vendor contacts
FOH cleaning checklist pack, printable opening, closing, and daily task sheets
Duties checklist, editable documents to maintain consistency and accountability
restaurant opening and closing duties checklists, downloadable, printable templates

The Complete FOH Operations Pack.

27 documents & tools that form a comprehensive, professionally built system covering every essential aspect of FOH operations, and beyond. Built from industry best practices and designed to save you hundreds of hours, thousands of dollars — and your sanity — this is the only toolkit you'll ever need to run your FOH operation confidently, consistently, and credibly.

FOH Hiring Guide

Staffing Needs Worksheet

Interview Template

Resume Tracking Database

Orientation Handbook

Onboarding & Training Guide

Onboarding Checklist

Service Training Manual

Food & Drink Test: Servers & Bar

Food & Drink Test: Support Staff

RM Training Manual

Supervisor Training Manual

Staff Meeting Guide

Staff Meeting Agenda Template

Employee 1-on-1 Meeting Template

Conduct & Compliance Agreement

RM Job Offer Letter

RM Employment Contract

Written Warning Form

Termination Letter Template

Liquor Inventory Sheet

FOH Supplies Inventory Sheet

Liquor Vendor Contacts Directory

Staff Availability Tracker

Opening Duties Checklist

Closing Duties Checklist

Daily Deep-Cleaning Checklist

Restaurant Interior

Get the full system for $499

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Don't settle for chaos — get your business organized and structured with intention,

so you can build your dream team, and scale with confidence.

 

Why? Because winging it isn't a business plan.

Looking for help to

customize your documents?

Whether you're short on time, overwhelmed by edits, or simply want a polished final product — I've got you covered.

Samantha, Workplace Systems Architect, smiling and posing for the camera
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