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Terms & Policies

Intellectual Property
& Usage Rights

Templates & Products
All templates and digital products purchased from SAMANTHA are licensed for use within your business only. You may adapt them for your operation, but reselling, redistributing, or sharing them outside your organization is strictly prohibited. All intellectual property remains the property of SAMANTHA.

 

Custom Projects

For custom projects and commissioned work, clients receive a license to use the finished materials within their own business. Reselling, redistributing, or sharing custom documents outside your organization is strictly prohibited. SAMANTHA retains intellectual property rights to the underlying content and frameworks and may adapt non-confidential elements into future templates or resources. Any proprietary details specific to your business (such as names, branding, or internal processes) will not be reused or shared.

© SAMANTHA — All rights reserved.

Privacy Policy

SAMANTHA respects your privacy. Any personal information you provide, such as your name, email address, or payment details, is collected only for the purpose of processing your order and communicating with you.

 

Payments are handled securely through third-party processors (such as Wix Payments, Stripe, or PayPal). SAMANTHA does not store or have access to your financial details.

 

For custom projects, SAMANTHA may require access to information about your business in order to create accurate and tailored documents. Any proprietary or sensitive information you provide will be treated as confidential and will not be shared or reused outside the scope of your project.

 

Your personal information will never be sold, rented, or shared with third parties. Standard analytics tools may collect anonymized data about site traffic and usage to help improve the website and user experience.

 

By using this website and purchasing products or services, you consent to this Privacy Policy.

Legal Disclaimer

All templates, documents, and materials provided by SAMANTHA are intended for general business use and informational purposes only. While some resources may reference employment, labour, or liquor laws, they are not a substitute for professional legal advice. Laws and regulations vary by region and may change over time, and it is the responsibility of each business to review and adapt all materials to ensure compliance with their local legal requirements.

All recommendations, guidance, and content provided by SAMANTHA are offered in good faith for informational purposes and should be applied at your discretion. SAMANTHA is not liable for any issues that arise from materials being used without appropriate adaptation to your business or jurisdiction.

Refund Policy

All sales of digital products are final. Refunds will not be issued once a template or document has been purchased, as digital products cannot be “returned” once access has been granted. All efforts are made to provide clear product descriptions and previews so you can make an informed purchase. If you encounter technical issues with accessing your files, support will be provided to ensure you receive your purchase.

For custom projects and services, fees are billed on an hourly basis. Deposits are non-refundable. Clients are responsible for payment of all hours worked, including any revisions or adjustments requested during the project. Refunds are not provided for custom services.

Frequently Asked Questions

How will I receive my template after purchase?

Templates are delivered instantly as digital downloads. You'll receive a link to access your files right after checkout. 

Can I use the same template for multiple locations within my business?

Yes — your purchase covers all locations within your own business. However, templates cannot be shared outside your organization, resold, or redistributed.

Find more details on Usage Rights here.

Do you offer refunds?

No. All sales of digital products are final, as outlined in the Refund Policy. If you experience any technical issues accessing your files, support will be provided.

What if I need help customizing a template?

No problem! I offer template customization services to adapt documents for your unique operation.

Visit the Work With Me page to learn more.

Didn't find an answer to your question?

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