Restaurant Manager Training Manual

A complete guide for whoever's running your restaurant.

Whether you’re hiring a Restaurant Manager for the first time, replacing an existing one, or preparing to scale your business, one thing remains the same — they'll need the right tool to succeed, so you can step back with confidence.

This Restaurant Manager Training Manual gives them exactly that: a complete framework that covers not only every aspect of running your restaurant day-to-day — but also how to become a great leader. With 64 pages of professionally formatted, industry-standard content, you can set your manager up for success, and save hours of writing and structuring from scratch.

What’s Included:

• FOH Leadership & Team Management → How to lead the floor with authority and trust — including how to coach effectively, foster accountability, encourage ownership, and build a motivated, high-performing team
• Professional Workplace Conduct → Clear expectations around cell phone use, staff socializing, communication standards, professional boundaries, attendance, reliability, and oversight of staff discounts
• Service Standards & Guest Experience → How to model and enforce exceptional service standards, resolve guest complaints with professionalism, encourage teamwork, and maintain a clean, ambient environment
• BOH–FOH Coordination → How to build a strong, collaborative relationship with the Kitchen Manager, oversee shared spaces, and coordinate shared ordering with ease and efficiency
• HR & Workplace Culture → How to build and maintain a positive, engaged team — including boosting morale, resolving conflicts, delivering feedback, managing performance, and applying progressive discipline when necessary
• Administrative Tasks & Financial Management → A complete overview of core admin responsibilities, including cashout review, tip-outs, record-keeping, scheduling, ordering, team communication, and strategies for time management, organization, and delegation
• Legal Compliance, Safety & Emergencies → Everything your manager needs to ensure a compliant, safe, and prepared workplace — including food safety, handling complaints and inspections, liquor compliance, staff breaks, workplace safety, and emergency protocols
• Business Growth & Contribution → How to go beyond day-to-day management by encouraging reviews, contributing to marketing and promotional ideas, and participating in community outreach and growth initiatives
• Manager Schedule & Availability → Expectations around setting and adjusting their schedule, remaining on-call, requesting time off, and planning vacations — while ensuring leadership coverage at all times

Instead of piecing together expectations or relying on vague, inconsistent, trial-and-error training, you’ll hand over a professional, comprehensive guide that standardizes how your restaurant is run — ensuring consistency across every manager, every location, every time.

✔ Instant download (Word Format + PDF Preview)
✔ Fully customizable & easy to edit — adjust for your unique operation, branding, and local regulations
✔ Built on industry standards with professional polish

✔ Customization Guide included

Looking for more Restaurant Manager tools? This manual is also available in the Restaurant Manager Success Toolkit, Restaurant Manager Hiring & Training Pack, and the Complete FOH Operations Pack (save when you bundle).

Note: This is a standardized training tool and does not necessarily reflect the exact role breakdown or specific operational requirements for your restaurant. Every operation is unique, so you’ll need to customize this document as applicable, and ensure compliance with your local employment, health, and liquor laws.