Restaurant FOH Service Training Manual (Host, Expo, Takeout, Server, Bartender)

Set clear expectations, reduce stress, and train with confidence and consistency. This ready-to-use, fully customizable FOH Service Training Manual (28 pages) provides a comprehensive framework for training front-of-house staff. It covers the five core FOH roles: Host, Expo, Takeout, Server, and Bartender.

Designed for use as a complete team handbook or as role-specific training sheets, this manual helps ensure your staff know exactly what’s expected of them from day one.

With this manual, your training process will:

• Give new staff clear role expectations from day one
• Ensure consistency across every FOH position
• Reduce stress for both trainers and new hires
• Replace reliance on inconsistent shadowing
• Boost accountability, professionalism, and retention

Instead of leaving new hires to “figure it out” or relying on inconsistent word-of-mouth training, you’ll have a professional, structured manual that covers responsibilities, expectations, and standard procedures for each role, and as part of a team.

✔ Instant download (Word + PDF format)
✔ Covers five FOH roles (Host, Expo, Takeout, Server, Bartender)

✔ Covers group training standards (liquor compliance, handling guest complaints, communication)
✔ Easy to customize with your branding and operation details (Customization Guide included)
✔ Pre-structured with detailed role overviews, responsibilities, and expectations
✔ Can be used as one complete handbook or split into individual role sheets

Also available in the FOH Onboarding & Training Essentials Pack, the FOH Hiring & Training Bundle, and the Complete FOH Operations Pack (save when you buy as part of a bundle).

Note: This is a standardized training manual and may not reflect the exact role breakdowns in your restaurant. Every operation is unique, so you’ll need to adjust, adapt, merge, add, or remove sections as needed — but the comprehensive structure and content give you a professional head start.